How To Avoid Common QA Mistakes

Posted: Jun 26 2019, 10:46am CDT | by , in Technology News

 

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How to Avoid Common QA Mistakes

Software development services and companies are growing exponentially to meet the demands of users around the world. Ensuring the quality of the products they offer remains a priority.

QA testing is a critical, ongoing phase in software development. In fact, it’s more than just a phase — testing should be conducted at every stage of a product’s development and lifecycle.

Companies providing these products and solutions must have dedicated QA professionals who are highly skilled and have the proficiency and experience to deliver exceptional results, whether they employ a team in-house or outsource software development and testing.

QA testing is not a quick or easy process, and unfortunately, mistakes do happen. Here are some of the most common QA mistakes software development companies make and steps they can take to avoid and address them.

Mistake #1: Relying on automation

Automation saves time and prevents skilled QA testers from wasting effort on tasks that can be done by a machine. This is especially true for software development companies and providers that have established and well-run QA testing procedures in place.

However, automation is not a replacement for manual testing. For one, automated tests can replicate procedures performed by an initial manual test, but it shouldn’t replace manual testing entirely. It is crucial to have a human tester assess not only the functionality of the product and the presence of bugs in the software but also how user-friendly it is. This is a critical task of a tester —putting oneself in the shoes of a user to consider how the software looks, feels, and behaves.

Mistake #2: Hiring unqualified QA testers

There is a pervasive myth that QA testing doesn’t require special skills or can simply be handled by the development team. In fact, testing does require a blend of critical soft and hard skills, as well as the experience to support them. Companies who engage in the outsourcing of software development or QA testing should ensure that testers have the requisite knowledge, skill set, and experience to assess products for weaknesses, errors, functionality, and usability.

That might mean outsourcing the hiring of qualified testers to recruiters who specialize in tech. It certainly means you shouldn’t rely on the developers or people without the necessary experience.

Mistake #3: Lack of communication between the developer and tester

The relationship between the developer and tester is a critical one. These professionals both have important skills that are essential for creating products. The developer should not be managing the tester — they have different roles and skill sets and should be considered peers. Moreover, they must be working together toward the end goal of creating a high-quality product.

The tester must keep the developer up-to-date on any errors or findings, reporting bugs as well as explanations for the issue, why and how it needs to be corrected, and any other information that’s crucial to the product’s success.

Mistake #4: Poor planning

In order to facilitate communication with other departments and make sure everyone is on the same page, the QA department and testers should be involved in the early stages of planning the development of a product. They should be informed about the goals and priorities of the product — objectives beyond simply reducing bugs and improving the overall quality.

Testers must also plan out the testing of the software, keeping its objectives in mind and accounting for any potential risks and obstacles. During testing, the team must also be aware that it may become necessary to change course if something doesn’t go as planned.

Mistake #5: Too much emphasis on testing for bugs

Finding errors is a critical part of QA testing, but it’s one piece of it. Testers must also assess products for features such as usability. The user experience — considering how a user will interact with the product — is just as important as ensuring that the product contains minimal bugs. Testers must take the features of the product, including the design and feel of it, into account during QA procedures rather than focusing exclusively on catching errors.

Mistake #6: Lack of analysis

QA is never really complete. Once a product has launched, the QA team should analyze the results. How did the product perform? What issues were identified after it reached the market?

There will be issues, and testers should take them into account in the next round of testing. Software goes through many iterations, and testers must repeat their processes continually to contribute to the creation of a product.

The success of software development services and the products they provide depends on an efficient and well-executed QA process. Companies and testers must be aware of the common pitfalls associated with testing and take strides to avoid them, as well as have a plan in place for addressing them when they do occur.

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The Author

<a href="/latest_stories/all/all/2" rel="author">Luigi Lugmayr</a>
Manfred "Luigi" Lugmayr () is the founding Chief Editor of I4U News and brings over 25 years experience in the technology field to the ever evolving and exciting world of gadgets, tech and online shopping. He started I4U News back in 2000 and evolved it into vibrant technology news and tech and toy shopping hub.
Luigi can be contacted directly at ml[@]i4u.com.

 

 

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