Easy Fix: FaceTime Option Not Showing, Greyed Out For Some Contacts

Posted: Jun 28 2019, 8:26am CDT | by , in How To


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Easy Fix: FaceTime Option Not Showing, Greyed Out for Some Contacts

If you are unable to see FaceTime option for some contacts in iPhone, here is how to solve the problem.

Apple’s FaceTime is an excellent video chat and calls app used by millions daily around the world. Some iPhone users, however, are facing a problem in which they are unable to see FaceTime option for specific contacts. FaceTime option is either missing for some contacts or it’s greyed out. The contacts for whom this option is missing are FaceTime users. Apparently there seems to be no reason for this weird problem.

Why is FaceTime option missing or greyed out for some specific contacts in iPhone and how to solve this problem? Let’s find out.

FaceTime Check

The first thing you should try to do to solve this problem is to make sure that you have the correct contact number added for FaceTime.

Go to FaceTime settings in your iPhone and make sure that the phone number of the contact you are trying to FaceTime is checked in the “FaceTime at” section. This is to verify that you have the correct number added. If it’s not checked for FaceTime, double check the contact number.

Reset Settings/Network

One of the best ways to solve no FaceTime option for some contacts is reset your phone and network settings. In order to reset your settings:

Open Settings in iPhone

Go to General -> Reset.

You will be given two options: Reset All Settings and Reset Network Settings.

Use both one by one.

You won’t lose any data from your device in this process. However, location settings, Apple Pay information, keyboard dictionary, privacy settings and home screen layout will be removed and set to default.

After resetting all the settings and network settings, reconnect your iPhone to WiFi and re-enable FaceTime.

You will see that the FaceTime option for your contacts will not be greyed out.

Still not able to fix the issue? Send us a message or comment on this post with your device details and we will get back to you with another solution.

This story may contain affiliate links.


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The Author

<a href="/latest_stories/all/all/26" rel="author">Fahad Saleem</a>
Fahad Saleem is an experienced technology writer with special interest in Apple.




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