Apple Offers To Fix For Free Some IPhone 6s, IPhone 6s Plus That May Not Turn On

Posted: Oct 5 2019, 8:27am CDT | by , Updated: Oct 5 2019, 8:29am CDT , in Technology News

 

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Apple offers to fix for free some iPhone 6s, iPhone 6s Plus that may not turn on

The announcement comes just weeks after the iOS 13 launched.

Apple is offering to fix certain iPhone 6s and iPhone 6s Plus models that were found to have issues with turning on.

The company did not disclose the number of units involved in the recall, but said affected models include those manufactured between October 2018 and August 2019 are included.

To check if your phone is affected in the issue, head on to Apple's website and enter your phone's serial number.

Your serial number is located on the surface of your phone. You can also check it by heading to Settings > General > About.

If your phone is part of the issue, you can have it examined by an Apple Authorized Service Provider or make an appointment at an Apple Retail Store. You can also choose to arrange mail-in service via the Apple Repair Center by contacting Apple Support.

Apple is urging customers whose iPhone 6s and iPhone 6s Plus phones are included in the recall to backup their phones to iTunes or iCloud.

However, Apple said phones with a cracked screen or any other issue that may affect the repair will have to first resolve pre-existing issues before Apple's offered repair service. "In some cases, there may be a cost associated with the additional repair," Apple said.

Apple is offering a refund to customers who have paid to have the latest issue fixed ahead of the announcement.

The tech giant clarified that this latest issue with iPhone 6s and iPhone 6s Plus models not turning on does not extend the standard warranty coverage of these models.

The announcement comes just weeks after the new iOS 13 was released. The software update still covered the iPhone 6s and 6s Plus phones. However, Apple did not say whether the update was the reason behind the issue.

This story may contain affiliate links.

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<a href="/latest_stories/all/all/81" rel="author">Mandy Jean</a>
Mandy covers the latest news in Tech and Business.

 

 

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