IPhone Launch In UK In Chaos After System Failure

Posted: Jul 11 2008, 11:12am CDT | by , Updated: Aug 11 2010, 9:24am CDT, in News | Mobile Phones

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Things were in chaos this morning when the iPhone 3G launched in the UK according to Mobile News. The problem occurred shortly after O2 and Carphone Warehouse stores opened and the Gateway connection process O2 uses failed.

The failure meant that workers had to call customer service manually to activate the phones causing delays. One staffer said: "It has been chaos; of all the days it could happen, today is the worst."

O2 is said to be using a manual backup that allows employees to manually enter new customer info and then send it in when the gateway system is back up and running. The potential problem with it is that it allows the devices to leave before the credit check is complete.

Via Mobile News

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The Author

<a href="/latest_stories/all/all/3" rel="author">Shane McGlaun</a>
Tech and Car expert Shane McGlaun (Google) reports about what's new in these two sectors. His extensive experience in testing cars, computer hardware and consumer electronics enable him to effectively qualify new products and trends. If you want us review your product, please contact Shane.
Shane can be contacted directly at shane@i4u.com.




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