Microsoft Responds To 'Black Screen Of Death' Issue

Posted: Dec 1 2009, 8:00am CST | by , Updated: Aug 11 2010, 5:57pm CDT, in Technology News


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Yesterday, we reported that a glitchy Microsoft security patch was crippling computers all around the world. Windows 7 is vulnerable to the issue, which causes a "black screen of death" when certain, broken applications are launched. Prevx, a UK security company, has already released a fix that should help some users.

Now, we finally have word that Microsoft is actually looking into the issue. They haven't come out with a fix, or even admitted to making an error, but at least they've acknowledged that something's up.

"Microsoft is investigating reports that its latest release of security updates is resulting in system issues for some customers. Once we complete our investigation, we will provide detailed guidance on how to prevent or address these issues." said a Microsoft official in response to a TechFlash inquiry.

The update that caused the issue was released on November 10th. Microsoft's really been pushing to get Windows 7 users to update regularly. Issues like this are not going to increase our confidence in their ability to protect us.

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