Apple Mac Malware On The Rise, Interview With AppleCare Rep Confirms This

Posted: May 18 2011, 10:07am CDT | by , Updated: May 18 2011, 11:44pm CDT , in Apple


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Apple Mac Malware on the Rise, Interview with AppleCare Rep confirms this

Ed Bott at ZDNet interviews an AppleCare rep about the latest exploits on the Mac called Mac Defender.

With success comes viruses and malware as we reported earlier this month. Apple Mac computers have the image of being totally secure. Almost no Apple user is running anti-virus software. A recent rather simple exploit is causing a lot of agony for unsuspecting Apple customers. ZDNet's Ed Bott got a hold of an unidentified AppleCare rep that confirms the dramatic rise of support calls concerning Mac Defender and variants.

Apparently a lot of Apple customers are falling for the fake security software download and install it. The interesting part is that AppleCare is not officially supposed to help with malware removal. This is excluded in the terms. Many of the reps are still helping customers to get rid of the malware, essentially risking their their job.

I really think Apple needs to act on this growing problem of malware and protect its customers. This does not only require a software solution, but also education and information. Of course Apple does not like to draw attention to this issue, but at some point the company will have no choice than to actively face it.

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The Author

<a href="/latest_stories/all/all/2" rel="author">Luigi Lugmayr</a>
Manfred "Luigi" Lugmayr () is the founding Chief Editor of I4U News and brings over 25 years experience in the technology field to the ever evolving and exciting world of gadgets, tech and online shopping. He started I4U News back in 2000 and evolved it into vibrant technology news and tech and toy shopping hub.
Luigi can be contacted directly at ml[@]




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