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Apple Starts Video Card Replacement Program for 27-inch iMacs

After severe customer dissatisfaction, Apple starts AMD Radeon HD 697OM video card replacement scheme for some of its 27-inch iMacs. These came on the scene in June about two years ago.

Aug 17 2013, 9:42am CDT | by

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Apple Starts Video Card Replacement Program for 27-inch iMacs
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Apple Starts Video Card Replacement Program for 27-inch iMacs

Apple Starts Video Card Replacement Program for 27-inch iMacs

According to reports, Apple’s AMD Radeon HD 697OM video cards that went with certain 27 inch iMacs were a veritable dead end as far as functionality was concerned. They were malfunctioning and causing the screens to show a skewed pattern. There were even instances where the display unit would simply go blank. The versions of iMac that were showing this dysfunction included the world class 27 inch models. These possessed 3.1 Gigahertz Quad-Core Intel Core i5 or 3.4 Gigahertz Quad-Core Intel Core i7 processors respectively. These were there to be bought by unwary customers till the ultra-thin iMacs which arrived a year back. The offer of replacing video cards is valid for up to three years after the date of purchase. Even refunds are allowed on certain conditions. 

Those iMacs that are damaged have serial numbers with the following last four alphanumeric codes: DHJQ, DHJW, DL8Q, DNGH, DNJ9, DMW8, DPM1, DPM2, DPNV, DNY0, DRVP, DY6F and F610. The video cards can be easily replaced. The process has been made simple to assist the clientele and allow them hassle-free benefits on the spot. AppleCare, Genius Bar or Apple Authorized Resellers are the places you should be looking for if you want a replacement or a refund for that matter. The people at Apple want their customers to be happy. And that is why they have seen to it that all complaints get heard and all wrongs get rectified.    

Source:Apple via9to5Mac

 

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Update: 11

Apple updates MacBook Pro, but where’s the Retina MacBook Air?

Source: Extreme Tech

At long last, Apple has finally gotten around to updating its line of Retina MacBook Pros. Hardware bumps and price dips are certainly welcome, but how long are we going to have to wait around for Apple to release iMacs and MacBook Airs with Reti ...
Source: Extreme Tech   Full article at: Extreme Tech 15 hours ago, 2:21pm CDT
 


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Update: 10

MacBook Pro lineup gets Haswell CPU bump, more memory

Source: Insanely Great Mac

Tuesday morning a refreshed line up for the MacBook Pro appeared on Apple's online site. Changes include speed bumped processors utilizing recently released Haswell chips from Intel. New stock CPUs now go up to 2.5 GHz quad-core i7 in the 15-inch version and 2.8 GHz dual-core i5 in the 13-inch. The 15-inch also got upgraded to 16 GB of memory across the board. Build to order options allow for 2.8 GHz quad-core Core i7 in the 15 inch with up t ...
Source: Insanely Great Mac   Full article at: Insanely Great Mac 22 hours ago, 8:02am CDT
 

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Update: 9

Apple bumps MacBook Pro processors across the line

Source: Macworld

Been holding out for the latest update to the MacBook Pro line? Hold out no longer: Apple on Tuesday quietly issued a small speed bump to its professional notebook line, bringing new processors to the laptops.The upgrades see the intro-level and mid-range 13-inch Retina MacBook Pros going from a 2.4GHz dual-core Intel Core i5 with a Turbo Boost of up to 2.9GHz to a 2.6GHz dual-core i5 with a Turbo Boost of up to 3.1GHz; the high-end 13- ...
Source: Macworld   Full article at: Macworld 22 hours ago, 7:39am CDT
 

Update: 7

Apple bumps MacBook Pro processors across the line

Source: Mac World

Been holding out for the latest update to the MacBook Pro line? Hold out no longer: Apple on Tuesday quietly issued a small speed bump to its professional notebook line, bringing new processors to the laptops.The upgrades see the intro-level and mid-range 13-inch Retina MacBook Pros going from a 2.4GHz dual-core Intel Core i5 with a Turbo Boost of up to 2.9GHz to a 2.6GHz dual-core i5 with a Turbo Boost of up to 3.1GHz; t ...
Source: Mac World   Full article at: Mac World 22 hours ago, 7:39am CDT
 

Update: 6

Apple deals: budget priced Macs from $719

Source: MacNN

Today Apple's online store has a variety of refurbished Mac models on sale starting as low as $719. The refurbished 11.6-inch MacBook Air with a 1.3GHz Intel dual-core i5 processor, 4GB of RAM and 128GB of flash storage has been reduced by $130 to $719. A $150 discount drops the price on the refurbished Mac mini with a 2.3GHz Intel quad-core i7 processor, OS X Server, 4GB of RAM ...
Source: MacNN   Full article at: MacNN 4 days ago, 3:14pm CDT
 

Update: 5

Intel launches updated Haswell chips, likely to appear in upcoming MacBook Pro spec bump

Source: 9to5Mac

Intel has debuted the next generation of its Core i5 and i7 processors, according to a report from CPU World. Each of these updated chips sports a 200 MHz speed boost over its previous incarnation, which can currently be found in the MacBook Pro lineup. It’s likely that these processors will be found in a spec-bumped version of the MacBook Pro later this year. The current series of MacBook Pro processors are available ...
Source: 9to5Mac   Full article at: 9to5Mac Jul 21 2014, 5:51pm CDT
 

Update: 4

Apple Deals: MacBook Air from $679

Source: MacNN

Apple's online store this week has a variety of refurbished MacBook Air models at discounted prices. The 11.6-inch MacBook Air with a 1.7GHz Intel dual-core i5 processor, 4GB of RAM and 128GB of flash storage has been reduced by $420 down to $679. The 13.3-inch MacBook Air with a 1.8GHz Intel dual-core i5 processor, 4GB of RAM and 128GB of flash storage has seen a $42 ...
Source: MacNN   Full article at: MacNN Jul 15 2014, 2:33pm CDT
 

Update: 3

In Depth: Intel Broadwell vs Haswell: What's new in Intel CPUs?

Source: Tech Radar

Broadwell is the next generation of Intel Core CPUs. It will power most of the laptops and desktops we'll see over the next 18 months, among other kinds of gadget. It's not here yet, but many, many people are eager for its arrival. Including us.Broadwell is Intel's fifth generation of Core-series processor, and will define the sort of power we'll be able to get from our computers of the future.It's prett ...
Source: Tech Radar  Full article at: Tech Radar Jul 9 2014, 5:30am CDT
 

Update: 2

Apple deals: Macs from $779

Source: MacNN

This week at Apple's online store, find bargain prices on refurbished Macs staring as low as $779 for the 13.3-inch MacBook Air with a 1.8GHz Intel dual-core i5 processor, 4GB of RAM and 128GB of flash storage. A $150 discount drops the price on the refurbished Mac mini with OS X Server, a 2.3GHz Intel quad-core i7 processor, 4GB of RAM and dual 1TB hard driv ...
Source: MacNN   Full article at: MacNN Jul 8 2014, 2:34pm CDT
 

Update: 1

Apple Rolls Out New 16 GB iPod Touch Internationally

Source: Mac Rumors

Apple last week refreshed its iPod touch lineup with a new 16GB model that offers a camera and color options to replace the stripped-down model it introduced last year. After debuting in the US, the new iPod touch today became available internationally, landing in the UK, Germany, Italy and other countries worldwide. As revealed by iFixit, the new 16GB iPod touch is a lower capacity model of Apple's existing ...
Source: Mac Rumors  Full article at: Mac Rumors Jul 1 2014, 9:12am CDT
 

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<a href="/latest_stories/all/all/20" rel="author">Sumayah Aamir</a>
Sumayah Aamir (Google+) has deep experience in analyzing the latest trends.

 

 

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