The previous year, Verizon scrapped its unlimited data plans. Now a small error in software has occurred though. Verizon’s clientele frequented the website in order to purchase a spanking new phone subsidy. They got the added benefit of retaining their unlimited data plans along with it.
The phone carrier has its regrets over the silly mistake, but it won’t be taking back the privilege from its customers. This of course is a noble gesture indeed. Those users who got the added bonus will get to keep their bonus allowance (so to say) in an act of chivalry. Verizon wants to say in a way “Mea Culpa” or “My Fault”.
The customers had wanted to upgrade their devices. Quite a few of them were able to avail an accidental window of opportunity and get the deal on a subsidized scheme. However, this offer does not hold anymore. The software snag was solved today.
Over the past weekend, there was a software issue involving some orders for customers seeking to upgrade their devices. A number of customers who were upgrading devices were able to maintain an unlimited monthly data feature while paying a subsidized price.
Verizon Wireless will honor those orders that were approved this past weekend, allowing those customers to retain their unlimited plans for the duration of their contract and receive their new device.
Verizon Wireless corrected this software issue today (9/30). The company no longer offers unlimited data plans and customers who want to retain existing unlimited data plans, must pay full retail price for a replacement phone.