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Apple is Working to Resolve its iMessage Issue

Oct 2 2013, 3:16am CDT | by , in News | Apple

Apple is Working to Resolve its iMessage Issue

Apple has an iMessage issue that it needs to resolve. A fraction of its users send iMessages that in reality don’t get sent. Apple is working on a solution to this problem.

Recently, users of Apple’s iOS 7 have took to complaining on Twitter regarding the iMessages service. According to them, several messages do not get sent and a red sign of exclamation comes to show this fact. There is a way out of this quandary. But it does not always work. It involves resetting the Network Settings. 

Besides, it is only valid for outgoing iMessages. In a statement given out, Apple acknowledged the small glitch in the system. It promised its users a solution to the problem in its next software update. Apple has also recommended its user base to frequent AppleCare. It is not certain whether this is the right answer to the issues faced by those employing the iMessage service. 

Apple has apologized for the inconvenience and disruption this minor hitch has caused. One surefire method which users have taken to actively pursue is turning off iMessages. They then reset Network Settings. Finally they restart iMessages. The method works but it causes a memory wipeout in case of Wi-Fi passwords. The biggest setback which this question mark in the system has caused is the lack of feedback. 

Apple meanwhile has said that only a fraction of a percent of people face the dilemma. However, Apple will resolve everything in its next upgraded system. That is the least it can do for its loyal user base.    

According to WSJ, Apple said in a statement, “We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update. In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users.”

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