Microsoft has acknowledged that its Skype service is malfunctioning and needs fixing. Since the day the giant firm began shifting focus from its messenger service to Skype there have been a steady flow of complaints from the user base. But, Microsoft is not the sort of organization to back down from a challenge.
In an interview with The Verge, Skype product manager Jeff Kunins said, "It’s not that we’ve been trying our best to be amazing at chat for 10 year and sucking at it, it’s that we’ve been doing a great job doing what we were born to do and now people want more out of us and we’re making the investments to expand and be great at that too. We’re not there yet, but we will be."
It is determined to properly manage its Skype amenity by tweaking it at a basic level. While this will take some time, Microsoft has made a gentleman’s promise to achieve it for the sake of those who frequent its services. The problems that had come up were a natural part of the progress that Skype was making. While Microsoft may lack in some spheres, in other departments it is all set to expand.
Microsoft is revamping its applications. Cloud history and synchronous state will be available on Skype soon. Its Windows Phone 8.1 may not have been discussed much, but that does not mean it is not being looked into. A whole bunch of fun-filled features are to arrive on the app.
Kunins also said, "I don’t think we’ve talked publicly a bunch about Windows Phone 8.1 and the experience, but as you can imagine we’re certainly working closely with them and how that experience is. We’ve made a ton of progress on our Windows Phone app in general, and as you can imagine we’re doing a lot of fun things for Windows Phone 8.1 as well. I think there will be some fun things to see there."
Meanwhile, Skype’s Video Messaging facility is a reality by now. And although in the beginning it was available for Android, Mac and iPhone users only, later on Windows and Windows Phone users will be able to enjoy the facility too.