Study: Love For A Winning Leadership And Better Employee Engagement

Posted: Feb 9 2014, 9:25pm CST | by , Updated: Feb 9 2014, 9:31pm CST, in News | Technology News


Study: Love for a Winning Leadership and  Better Employee Engagement
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Valentine’s Day is coming up, which means that love is in the air. Unfortunately, it’s not in the air, or culture, or anywhere else at too many companies. Which is not only a shame, it’s very shortsighted.

Why? Because leading with love is a winning leadership and employee engagement strategy on many levels.

Employer & Employee Rapport Is Like Marriage 

The employer/employee relationship is, in many ways, similar to dating or marriage. It started with courtship (the hiring process), moves through engagement (building deepening bonds and commitment), and if successful, ends with a happy union in which both parties thrive in an environment that balances independence with support.

Think of the great leaders, in any field, who have inspired you. You don’t like them, you love them. Because they touch you. They give you something that transcends the prosaic and the practical, they engage you on an emotional level. They speak to your best self, and make you want to give of that self. Leaders at all levels in every organization can take performance to new levels by putting love into their toolkits.

The Research That Backs Love

Want some research to back up the power of love? First of all, according to Gallup’s widely respected State of the American Workplace report, disengaged employees cost businesses $450-550 billion a year in lost productivity. Emotionally connected employees simply perform better. According to the Boston Consulting Group, since 2001, companies that embrace “whole person” employee engagement have consistently outpaced growth in S&P average cumulative share price by margins of up to 99 percent. Gallup reports these additional benefits from total quality of life programs:

• 37 percent lower absenteeism
• 48 percent fewer safety incidents
• 41 percent fewer quality defects
• 28 percent less inventory shrinkage
• 10 percent higher customer satisfaction and

• Up to 22 percent higher profitability

These numbers are nothing less than astonishing: proof that love is the ultimate leadership tool. So how do you bring it to your organization? Try this exercise: Think of the people in your life that you love: spouse, parents, children, old friends, colleagues. Think of the ways you express that love. Now bring that same mindset to your employees. This is about caring about them and for them. Helping them build high-quality, fulfilling lives for themselves.

This means, first and foremost, making them a partner in their own work lives. Help them develop their strengths. Listen and respond. Give them the tools they need to deliver stellar performance. Then look at ways to integrate their work lives into their whole lives. Childcare, healthy foods, exercise, flexible scheduling. You want to develop a holistic approach, one that views employees as well-rounded individuals, not cogs in a large impersonal wheel.

Power Up With Love

It’s easy to roll our eyes at the power of love in the workplace, to be cynical, to dismiss all this stuff as touchy-feely nonsense, fine in theory perhaps but of little practical use. Big mistake! Think about the companies you most admire, look into their culture and management practices, and I guarantee you that you will find love. They may not call it that, but any company that actively cares about its people, and works with them hand-in-hand to build fulfilling, well-rounded lives is practicing the leadership of love.

Happy Valentine’s Day Week! Let’s make it last all year long.

Source: Forbes

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Forbes is among the most trusted resources for the world's business and investment leaders, providing them the uncompromising commentary, concise analysis, relevant tools and real-time reporting they need to succeed at work, profit from investing and have fun with the rewards of winning.




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