Carriers not pushing the Lumia Black firmware update to the users

Feb 13 2014, 11:29am CST | by , in News | Mobile Phones

Carriers not pushing the Lumia Black firmware update to the users

Verizon and T-Mobile don't give access to the new update; Nokia looks for ways to make up for it

Bad news for all the owners of Lumia 810 or 822 who have subscribed to the Verizon or T-Mobile network; it is being reported that the Lumia Black firmware update isn’t going to reach the users anytime soon. Apparently Nokia has already completed this new update and it was all set to go until the carriers decided not to push the update towards the users.

All this information has been gathered from a conversation with the Nokia's Customer support and further clarification has been made to this point. The carrier Verizon is only listing the update as Coming Soon and is not directly conveying to the customers what it has in mind. This Coming Soon tag is only being used to avoid arguments with angry users. We can’t think of any reason why a finished update is not being released. Some might think that the update release has something to do with fulfilling the carrier's approval process. Nothing can be said about what is going to happen and it clearly looks like we will have to wait for the official release of the Windows Phone 8.1 in April. Till then we have to keep the question on a hold that whether these two models of Lumia will be stuck on Amber.

April is going to be a long wait and there are some angry customers after all and to make up for this, Nokia has been distributing a free Purity Pro headset for the users who are having Bluetooth issues on their Lumia 810 or 822.

source: reddit

The Author

<a href="/latest_stories/all/all/32" rel="author">Ahmed Humayun</a>
Ahmed Humayun is a technology journalist bringing you the hottest tech stories of the day.


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