Apple will replace 3TB Hard Drive used in its 27-inch iMac systems that were sold between the time frame of December 2012 and September 2013
A replacement program has been launched by Apple pertaining to the 3 TB Hard drive used in its 27-inch iMac systems that were sold between the time frame of December 2012 and September 2013. Apple has determined that there might be certain conditions in which the hard drive may fail.
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Cupertino Giant is currently in the process of contacting affected iMac users that have provided a valid email address during the product registration process and is raising awareness about their new replacement program. Those that haven’t been contacted yet, can simply head over to the support page and check if your part is part of the program by entering your serial number in the relevant field.
For the replacement process to commence, you need to either take your iMac to the Genius Bar at an Apple Store or to an Apple Authorized Service Provider (AASP). You may also contact the Apple Technical Support in this regard. It is to be noted that this replacement program covers affected iMacs until December 19, 2015 or three years from its original date of sale, depending on whichever is longer.
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For those customers who have already paid to have their hard drives repaired, Apple is advising them to contact the company for a refund.