Automakers which got the highest customer satisfaction.
Last year was a good year for many automakers who provide their cars in America. It was seen that the customer satisfaction reached to 83 percent with an increase of 3.9 percent in the year 2015. This is the first time in three years that auto industry has seen rise in customer satisfaction.
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According to American Customer Satisfaction Index, here is the list of automakers that impressed most of American consumers by delivering high quality services for them.
It is an impressive performance by Lincoln that has made it the number one company in the case of customer satisfaction. It gained the score of 87 out of 100 on the scale of satisfaction felt by consumers in terms of quality and productiveness.
Honda is a famous company all over the world and it looks like consumers here in America like t a lot too. The consumers showed high level of satisfaction towards the Honda cars and SUVs along with crossovers too.
With a score of 84, BMW has become the third most favorite automaker of American consumers.
Toyota landed a score of perfect 85 which made it on the top with BMW as well. The Toyota trucks are loved by American citizens which can be seen in the rating too.
GMC previously had a score of 78 however this year the company managed to get a score of 84 which shows a remarkable work on the part of this company.
This luxury brand was ranked lower earlier on. However this year it has made a great progress thus making it a favorite of many.
Lexus has always managed to impress the American consumers. It has a score of 84 which is consistent from the past four years.
Subaru gained its lost position this year by offering good quality of vehicles and gained a score of 84.
Audi has jumped from the 18th rank to 9th this year as compared to the last one. It scored 83 on index.
Chevy is the 10 most famous car maker in the American cities.