The reported explosions of the new Galaxy Note 7 force Samsung to recall the new device.
Samsung will announce a global recall at its office in Seoul at Friday 5pm local time. Reports of exploding Note 7 devices surfaced over the past days are forcing Samsung to this drastic move.
Update: Read the Samsung Galaxy Note 7 Recall details.
The recall announcement will be made by Koh Dong-jin, head of Samsung's handset business division, the company said according to Yonhap.
Samsung Note 7 owners should be cautious using the Note 7. So far nobody got hurt by the exploding devices. The problem is with the battery. Possibly the charging mechanism is flawed and the battery in the Note 7 gets too hot.
The Galaxy Note 7 went on sale on August 19 in South Korea the first reports about fires and explosions occurred August 24.
This is very, very bad timing for Samsung as the iPhone 7 will be unveiled in a matter of days.
At this time it is not clear how the Galaxy Note 7 recall will work. Depending how Samsung is able to fix the problem will determine if customers receive an replacement unit right away. Worst case current Note 7 owners will have to live without their new phone for days.
Update: According to an anonymous Samsung official the problem only affects 0.1% off the Galaxy Note 7 shipped reported Yonhap. The problem can be easily resolved by replacing the battery. That is good news for current customers. Ideally Samsung will present a way to check your Note 7, if it needs a new battery or not as 99.9% of customers do not need to have their Note 7 recalled.
The Samsung stock has not yet reacted to the recall. In fact the Samsung stock trades up in Seoul. Depending how wide-spread the Galaxy Note 7 recall will be, can have a deep impact on the bottom line for Samsung.
We will update this post with the details of the Samsung Note 7 recall, expected in one hour, 4am ET, 10am CET.
The Samsung Galaxy Note 7 has been received extremely well by customers and the press. The explosion-gate is throwing a big shade on the success of Samsung with their current generation of Galaxy smartphones.