A small manufacturing flaw in the battery of the Galaxy Note 7 might be the cause of this giant headache the company has had over the last few weeks. A preliminary investigation into the manufacturing flaw found that there was a small problem within the battery, which resulted in 35 reported cases of the phone exploding.
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Since those explosions, one of which harmed a 6-year-old boy, there was a recall of more than 2.5 million Galaxy Note 7's. In it's report to the Korean Agency for Technology and Standards, Samsung's preliminary findings showed that a production error caused the negative and positive poles in the battery cells to be pushed together, which made them heat up excessively, according to Bloomberg.
If you have a device, you are urged to shut it down and stop charging it. There has been a recall as per the US government. The Federal Aviation Administration has warned against using the Note 7 on planes. Samsung will replace every Note 7 for free.
Samsung is still going to look into the cause of the explosions, but believes this to be the sole contributing factor. The Note 7 had been a success prior to this problem - and it opened up the door for the newest iPhone to come out strong.
For the next supply, they will switch their supplier to China's ATL, which is Apple's main supplier.