A small manufacturing flaw in the battery of the Galaxy Note 7 might be the cause of this giant headache the company has had over the last few weeks. A preliminary investigation into the manufacturing flaw found that there was a small problem within the battery, which resulted in 35 reported cases of the phone exploding.
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Since those explosions, one of which harmed a 6-year-old boy, there was a recall of more than 2.5 million Galaxy Note 7's. In it's report to the Korean Agency for Technology and Standards, Samsung's preliminary findings showed that a production error caused the negative and positive poles in the battery cells to be pushed together, which made them heat up excessively, according to Bloomberg.
If you have a device, you are urged to shut it down and stop charging it. There has been a recall as per the US government. The Federal Aviation Administration has warned against using the Note 7 on planes. Samsung will replace every Note 7 for free.
Samsung is still going to look into the cause of the explosions, but believes this to be the sole contributing factor. The Note 7 had been a success prior to this problem - and it opened up the door for the newest iPhone to come out strong.
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For the next supply, they will switch their supplier to China's ATL, which is Apple's main supplier.