Common MacOS Sierra Problems And How To Fix Them

Posted: Oct 8 2016, 8:00am CDT | by , Updated: Oct 8 2016, 2:30pm CDT, in News | Apple

 

Common macOS Sierra Problems And How To Fix Them
 

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The wait is finally over and Apple has recently released the final version of macOS Sierra with Siri and battery saving features. Here is a list of common problems faced by mac users while installing macOS Sierra and while using it along with their solutions.

macOS Sierra is finally available to the mac users. It is filled with new enhancements and new features contributing to a smoother experience, but some users have been facing certain problems. The following are ways to deal with common macOS Sierra problems. Common problems faced and reported by macOS Sierra users and their remedies.

1. Mac App Store Shows macOS Sierra as “Downloaded”

When you go to the Mac app store and witness that the macOS Sierra has been marked as downloaded, this means that you either installed the GM build or the beta version. In order to download the final version of this operating system, you have to eliminate the existing “Install macOS Sierra’ installer files from your connected hard drive or your Mac. After you have deleted the installer files, return to the Mac App Store and you are bound to be able to install the final version.

2. Wi-Fi Problems

Whenever a new operating system is updating there are bound to be issues regarding the internet connection and the Wi-Fi. The macOS Sierra is no different; many users have been facing problems regarding their internet connection. They complain that webpages, in addition to downloads, load at a slow pace. First it should be made certain that there are no issues with the router and that ISP is giving a proper internet connection. If these two problems do not persist then, deleting the Wi-Fi preferences and starting afresh is an option.

To carry this out open finder on your MAC and choose ‘Go’ from the top menu and select library (the Alt key has to be pressed while the menu is open, this enables the visibility of the Library option).Then go to preferences/system configuration. Delete the files below and then reboot your router or MAC.

com.apple.airport.preferences.plist

com.apple.network.identification.plist

com.apple.wifi.message-tracer.plist

NetworkInterfaces.plist

preferences.plist

3.The macOS Sierra Upgrade Shows “An Error Has Occurred” Or “Failed to Download”

This is a rather common issue and many users have been facing it. To deal with this problem, delete the existing macOS Sierra installer and re-download it. In order to carry this out, open the Launchpad and a half-downloaded ‘Install macOS Sierra’ sporting a question mark will be visible. Delete that file, reboot your Mac and try the download process again.

4. Not Enough Space to Install

It gets on your nerves when the installation of the macOS Sierra is interrupted because there is not enough space to install the new operating system. At least 8GB of free space is required on your Mac for the installation of macOS Sierra. So space should be made by the deletion of all unnecessary files, apps and junk files. After this kind of cleaning up is carried out, if the problem still persists try installing the new operating system in Safe Mode.

In order to install the macOS Sierra on safe mode turn off you Mac by pressing down the Power button until it shuts down. After that, switch it on again and when the startup sound becomes audible, press down the shift key. When the Apple logo becomes visible, let go of the Shift key. The Mac should now be in Safe Mode. The installation of macOS Sierra should be continued after that is done.

5. Installed Apps Show ‘Damaged and Can’t Be Opened’ Error

If after the update to the macOS Sierra is done and a ‘Damaged and cannot be opened’ error is witnessed when trying to launch an app. It should be made sure that the app has been updated to the latest version. If the problem continues even after updating the app to its latest version. Delete it from the Mac and reinstall it. If none of this works then the cache should be cleared.

To do this open Finder. Select ‘Go’ from the option menu and choose ‘Go to Folder’. Enter ~/Library/Caches into the text box. Eliminate the files from all the folders. Then repeat the same process for /Library/Caches (without the ~ symbol). Reset the PRAM by restarting your Mac and holding down Cmd + Option + P + R keys. After all this if there is still an issue present, then the faulty app should be launched while the Cmd + Option keys is being held.

6. iCloud Error and Authentication Issues

During the setup process the system asks to enable some features which depend on the iCloud such as Storage Optimization and desktop and iCloud documents.This can be skipped but many users have complained that iCloud continuously pops up for the authentication or an error is displayed. The ‘Error connecting to iCloud ’popup or ‘This Mac cannot connect to iCloud because of a problem with....’ may be seen. These issues can be fixed by opening the Apple menu and selecting System Preferences. Select iCloud and then choose ‘Sign Out’. After that reboot the Mac and open the iCloud preference pane again. Sign in into the iCloud account.

7. macOS Sierra Installation Freezes or Crashes

 A very common problem reported by the macOS Sierra users is that the Mac freezes while the installation of macOS Sierra.There are some ways to fix this issue. The first thing that should be done is the uninstallation or the disablement of any antivirus software that is present on the Mac. As they might interfere with the installation. After that ensure that a proper and reliable internet connection is available.

Next, the macOS Sierra should be installed in Safe mode. To carry that out, the Mac should be switched off by holding the Power button until and unless it shuts down. After that, the device should be turned on and when the startup sound becomes audible, the shift key should be held down. When the Apple logo becomes visible, the Shift key should be released and the Mac should be now in Safe mode. Now macOS Sierra installation should be continued

8. Logitech Mouse Lag issues in Sierra Mac OS

The users of Logitech-branded are mice are very disappointed after the update to macOS sierra. This is because due to broken compatibility a series of issues are now occurring in the accessories. These issues include lagging response times and even no response is observed on some of the customizable buttons.

These issues are due to the lack of compatibility between macOS sierra and the Control centre app by Logitech. The 3.9.3 version which is the latest release by Control Centre app does point out that the M705’s forward and back buttons are not functional. In addition scrolling was also giving problem. Therefore sad it may be you just have to wait for Logitech to give another update which will fix the issue.

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The Author

<a href="/latest_stories/all/all/32" rel="author">Ahmed Humayun</a>
Ahmed Humayun is a technology journalist bringing you the hottest tech stories of the day.

 

 

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