The iPhone 4 brought us pre-order mania and customer service trauma by the many waiting with frustration. The logic behind those who are upset is understandable, as they want to be 'first in line' and have positioned themselves to do that. Now that the first few million people have received their iPhones, complaints about reception, proximity sensor issues and yellowish screens. Some of these problems are correctable, others have 'pending solutions', which means you are screwed.
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For those unfortunate souls that cracked their iPhone 4 screen within a week of buying it, you are out-of-luck. A quick browse of the internet shows that most, if not all repair services are back ordered on iPhone 4 screen replacement. This means that people that pre-ordered their iPhones 4's and broke their screens now have to pre-order iPhone 4 screens and cross their fingers that the assorted collection of distributors gets the act together.
This is a bit ironic given the amount of iPhone 4 screen damage coverage that was received. The 'gorrilla glass' was hailed as better and suggested as more but the reality is its different than the old glass, scratches less but with double the glass it breaks too easily.
We've heard from multiple people (including on the first day of release) who had issues with broken glass on their iPhones. One lady even called in crying emotional from her traumatic experience. She had the phone on her lap, go out of the car, and crrraaacckkk, another cell phone bites the dust.
I got an email from a father who bought his son the brand new iPhone 4, only to discover his son broke it a couple days later. These stories are not relegated to our tiny presence on the web, it is happening far too often and for parts that are backordered pretty much everywhere at this moment.
This is a great opportunity for the screen protector and OtterBox people to tote out their products as the owners of broken iPhones scratch their heads.
Contributed by Jesse Herman from iFixyouri.com.