I know that I am not the only person that has been impacted by the week outage now that we have seen for the PSN on the PS3. The outage was caused by an outside hacker and Sony has finally admitted that personal data has been stolen by the people responsible.
I don’t play many online games on my PS3, but I was irritated when I tried to play Gran Turismo 5 that the game asked me constantly to join the PSN and then when I won race series I didn’t get the car rewards. The other thing that has been really bad about the outage is that I can't use Netflix or Hulu.
My kids are addicted to Netflix and Hulu and generally we end the day watching some movies or a show on the PS3 using the services. With the outage, we haven't been able to watch Hulu Plus or Netflix. Sure, you can watch these services on other devices like your smartphone or iPad. However, neither of those devices is as good to watch streaming content on at home as the TV.
I received an email from Hulu Plus this morning that apologized for the outage, even though it wasn’t Hulu's fault. The email offered me a link to click that promised a week credit to my bill if I wanted it. I'm not sure why Hulu would even bother offering a link and saying you can have it if you want. They should lust apply the credit and be done. I guess this way some people won't see the email and the refunds won't be as costly.
I clicked through the link and the notification I received is attached here as the photo. Basically, they refunded my $2 towards my account for the weeks missed service. A few bucks isn’t much, but at least Hulu made the offer since it has been such a frustrating week of not having access.