We heard reports that Sony recalled Bravia TVs in Japan this week. Today Sony also informs US customers that select 40-inch Bravia TVs could contain a faulty component. A component found in Sony Bravia models KDL-40V3000, KDL-40VL130, KDL-40W3000, KDL-40WL135, KDL-40XBR4, and KDL-40XBR5 could ignite and make a hole in the cabinet ceiling.
We know our customers choose Sony based in large part to the trust associated with our brand and the products and services we so strongly stand behind,” said Brian Siegel, vice president of the Television Division at Sony Electronics. “We will not take our customers’ trust for granted and are committed to addressing this issue proactively.”
Beginning immediately, Sony offers all customers of the affected models [KDL-40V3000, KDL-40VL130, KDL-40W3000, KDL-40WL135, KDL-40XBR4, and KDL-40XBR5] a free evaluation for the covered product. When a request is made, Sony’s service representative will promptly visit and evaluate the television, and repair it at no charge if an affected component is found. More details on the repair program can be found here
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