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Filed under: Rumors | Apple


Apple Genius Training Manual Leaks

Self help book for the Apple afflicted

Aug 30 2012, 12:38pm CDT | by

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Apple Genius Training Manual Leaks
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Apple Genius Training Manual Leaks

No matter how you feel about Apple, the fact of the matter is one of the things that makes it such a retail powerhouse for technology goods even in a poor market is its customer service. Recently was claimed to be the Apple Genius training workbook has leaked online . The book has all sorts of things from words the Apple Genius isn't allowed to use down to how to capitalize on human emotions.

This sounds very strange to me. Apparently, the training to become an Apple Genius takes 14 days and sounds more like a self-help manual for Apple geeks than anything. I've never been into an Apple store, I wonder how much of this the average Genius actually puts into effect.


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Update: 11

Apple & AT&T begin sending $40 checks to original 3G iPad buyers

Source: 9to5Mac

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Apple and U.S.-based wireless carrier AT&T have begun sending out $40 checks to buyers of the original iPad WiFi + 3G in the United States over a “bait-and-switch” regarding the device’s data plan. The backstory is that when Steve Jobs announced the 3G iPad in January 2010, he announced a deal with AT&T for a $30/month unlimited iPad data plan. When the 3G iPad launched in late April 2010, this plan was availab ...
Source: 9to5Mac   Full article at: 9to5Mac 12 minutes ago


Update: 10

Apple faces off against 20,000 employees in class action lawsuit over labor code violations

Source: 9to5Mac

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A group of corporate and retail employees has received class action status for a lawsuit against Apple in which the plaintiffs argue that the company violated the California labor code by not offering “timely meal breaks, timely rest breaks, and timely final paychecks,” per a report from TechCrunch. The suit was originally filed in December 2011, but was today expanded to cover around 20,000 current and former Apple employees in California. The employees named in the suit have varyin ...
Source: 9to5Mac   Full article at: 9to5Mac 15 minutes ago

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Update: 9

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Source: Daily Mail

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Update: 7

Strong iPhone 5c sales gave Apple highest growth in mid-range iPhone market

Source: AppleInsider

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Source: AppleInsider   Full article at: AppleInsider 22 minutes ago

Update: 6

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Source: CBS New York

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Update: 5

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Source: Apple Balla

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Update: 4

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Source: Apple Balla

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Update: 3

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Source: Apple Insider

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Update: 2

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Source: The Unofficial Apple Weblog

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Update: 1

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Source: Forbes

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<a href="/latest_stories/all/all/3" rel="author">Shane McGlaun</a>
Leading our review center, Shane McGlaun (Google) knows technology inside out. His extensive experience in testing computer hardware and consumer electronics enable him to effectively qualify new products and trends. If you want us review your product, please contact Shane.
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