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Apple Genius Training Manual Leaks

Self help book for the Apple afflicted

Aug 30 2012, 12:38pm CDT | by

11 Updates
Apple Genius Training Manual Leaks
 
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Apple Genius Training Manual Leaks

No matter how you feel about Apple, the fact of the matter is one of the things that makes it such a retail powerhouse for technology goods even in a poor market is its customer service. Recently was claimed to be the Apple Genius training workbook has leaked online . The book has all sorts of things from words the Apple Genius isn't allowed to use down to how to capitalize on human emotions.

This sounds very strange to me. Apparently, the training to become an Apple Genius takes 14 days and sounds more like a self-help manual for Apple geeks than anything. I've never been into an Apple store, I wonder how much of this the average Genius actually puts into effect.

 

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Update: 11

Apple & AT&T begin sending $40 checks to original 3G iPad buyers

Source: 9to5Mac

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Apple and U.S.-based wireless carrier AT&T have begun sending out $40 checks to buyers of the original iPad WiFi + 3G in the United States over a “bait-and-switch” regarding the device’s data plan. The backstory is that when Steve Jobs announced the 3G iPad in January 2010, he announced a deal with AT&T for a $30/month unlimited iPad data plan. When the 3G iPad launched in late April 2010, this plan was availab ...
Source: 9to5Mac   Full article at: 9to5Mac 12 minutes ago
 


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Update: 10

Apple faces off against 20,000 employees in class action lawsuit over labor code violations

Source: 9to5Mac

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A group of corporate and retail employees has received class action status for a lawsuit against Apple in which the plaintiffs argue that the company violated the California labor code by not offering “timely meal breaks, timely rest breaks, and timely final paychecks,” per a report from TechCrunch. The suit was originally filed in December 2011, but was today expanded to cover around 20,000 current and former Apple employees in California. The employees named in the suit have varyin ...
Source: 9to5Mac   Full article at: 9to5Mac 15 minutes ago
 

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Update: 9

Walking in New York? You're probably near a millionaire! Study reveals 1 in 25 Big Apple residents makes seven figures

Source: Daily Mail

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Spear's magazine and wealth consultancy WealthInsight have listed the top global cities by millionaire density with Monac ...
Source: Daily Mail  Full article at: Daily Mail 19 minutes ago
 

Update: 7

Strong iPhone 5c sales gave Apple highest growth in mid-range iPhone market

Source: AppleInsider

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With record iPhone sales in Apple's June quarter, the largest growth actually came from the company's mid-range handset lineup, which is represented ...
Source: AppleInsider   Full article at: AppleInsider 22 minutes ago
 

Update: 6

‘Manhattan West’ Development Project Taking Shape On West Side

Source: CBS New York

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NEW YORK (CBSNewYork) — They’re building big on the Big Apple’s West Side as a new platform is set to cover train tracks, and support a $5 billion development project in the area. As CBS 2′s Tony Aiello reported, it’s the hole just west of Ninth Avenue, a block from Penn Station, that provides a glimpse of sunlight for trains coming from or bound for New Jersey. “Manhattan West” Construction just west of Ninth Avenue (Credit: C ...
Source: CBS New York   Full article at: CBS New York 29 minutes ago
 

Update: 5

Apple TV Is A Huge Cash Cow, Which Is Why Apple Is In No Rush To Make It Better

Source: Apple Balla

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There is one thing standing between Apple TV and being the number one media player, and that’s the enormous pile of money it’s making. According to the firm, Apple TV has now made $1 bill ...
Source: Apple Balla   Full article at: Apple Balla 30 minutes ago
 

Update: 4

Every iPhone Has A Security Backdoor. Apple Denies It Is A Threat

Source: Apple Balla

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iPhone and iPad users have long been able to laud the superior security of their devices over rivals. But it seems one crucial aspect has been forgotten: what if the hacker is Apple? Respondin ...
Source: Apple Balla   Full article at: Apple Balla 30 minutes ago
 

Update: 3

Apple TV to get FXNOW with integrated 'Simpsons World' within 12 months

Source: Apple Insider

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Popular basic cable network FX will supposedly bring its FXNOW on-demand video service, as well as the upcoming Simpsons World, to Apple TV within the next 12 months, expanding the set-top streamer's content with shows like ...
Source: Apple Insider   Full article at: Apple Insider 31 minutes ago
 

Update: 2

The TUAW Daily Update Podcast for July 22, 2014

Source: The Unofficial Apple Weblog

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It's the TUAW Daily Update, your source for Apple news in a convenient audio format. You'll get some the top Apple stories of the day in three to five minutes for a quick review of what's happening in the Apple world. You can listen to today ...
Source: The Unofficial Apple Weblog   Full article at: The Unofficial Apple Weblog 31 minutes ago
 

Update: 1

Apple: June Quarter Overall Good. Focus on September's Gross Margin And iPhone Potential

Source: Forbes

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Apple's June quarter was solid. Focus on September quarter's gross margin guidance ...
Source: Forbes   Full article at: Forbes 32 minutes ago
 

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<a href="/latest_stories/all/all/3" rel="author">Shane McGlaun</a>
Leading our review center, Shane McGlaun (Google) knows technology inside out. His extensive experience in testing computer hardware and consumer electronics enable him to effectively qualify new products and trends. If you want us review your product, please contact Shane.
Shane can be contacted directly at shane@i4u.com.

 

 

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