Internal Apple Reception Issue Troubleshooting Guide Leaks, definitely no free iPhone 4 Bumpers

Jun 30 2010, 7:00am CDT | by Luigi Lugmayr

The Apple iPhone 4 left hand reception issue is still the main issue with the new iPhone 4. Apple keeps hammering the point that this issue is true with most cell phones and the reception on the iPhone 4 is better than on the iPhone 3GS.

Over the weekend a rumor appeared that Apple works on iOS 4.01 to ease the problem, but until now we have not seen it. It is also still controversial if a software update can fix the antenna issue.

BGR published now what is supposed the internal troubleshooting guide for Apple Care employees. The guide is focusing on advising customers on the "correct" (sick) way to hold their iPhone 4 or use an iPhone 4 Case.
The guide also makes clear not to give away free iPhone 4 Bumpers to complaining customers. Apple is selling iPhone 4 Bumpers for $29 a piece.

This whole iPhone 4 antenna controversy is putting a bad taste on the iPhone 4 launch despite its huge sales numbers. Yes, it is true that other phones have similar issues, but there never has been such an outcry about it. Apple needs to find an acceptable solution for this issue soon.

In the meantime you can get one of the hot iPhone 4 cases featured in our Top 10 iPhone 4 Accessories list.

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Luigi Lugmayr
Luigi is the founding chief Editor of I4U News and brings over 15 years experience in the technology field to the ever evolving and exciting world of gadgets. He started I4U News back in 2000 and evolved it into vibrant technology magazine.
Luigi can be contacted directly at ml@i4u.com. Luigi posts regularly on LuigiMe.com about his experience running I4U.