Latest News: Technology |  Celebrity |  Movies |  Apple |  Cars |  Business |  Sports |  TV Shows |  Geek

Trending

 

Customer experience

Breaking News about Customer experience:


Sponsored Update

Abandon Email As A Customer Service Channel At Your Peril

When it comes to customer service and the channels that businesses use to serve their customers, most of the talk in...
Read more Mar 2 2014, 10:16am CST
 

Advertisement


People Dump Their Cable Providers for these Reasons

The Real Reasons People Dump Their Cable Providers
Reducing customer departures and defections has become a chief priority for most communications service providers as...
Read more Feb 19 2014, 2:21pm CST
 

More From the Web

Customers Are Frustrated That Their Mobile Network Does Not Know Their Customer History

Source: Cellular-News

American consumers are unsatisfied with customer experiences with their mobile network operators because of the lack of context for the customer's situation. Click her ...
Full article at: Cellular-News 3 days ago, 3:08am CDT
 

12 E-Commerce Strategies To Grow Your Business This Year

12 E-Commerce Strategies To Grow Your Business This Year
By Michael Evans and Jennifer Knight Your plans for the New Year call for growing your company’s revenue in 2014, but...
Read more Jan 16 2014, 11:06am CST
 

Great Positioning Requires Giving Something Up - Or Does It?

Source: Gartner Inc.

This week, I was talking with a client about positioning and segmentation.  They have a product that operates in a well established traditional market, but are introducing some very cool and innovative visualization capabilities.   It is yet another example of the consumerization of IT as visual tools that we see in clothing e-commerce sites are extended to B2B applications. During the discussion, we spent some time talking about the potential ...
Full article at: Gartner Inc. 6 days ago, 7:36am CDT
 

Vodafone bags nine global accolades for customer experience

Source: AME Info

Vodafone Qatar was recently recognised with nine industry awards by Contact Center World, the leading global organisation for contact centre and customer engagement best practices. The awards include: Best Contact Center Leader (Gold); Best In-house (Large) Contact Centre (Gold); Best Contact Center Incentive Program (Gold); Best Contact Center in Self-Care (Gold); Best Contact Center ...
Full article at: AME Info Jul 14 2014, 5:56am CDT
 

IBM's New 'Presence Zones' Help Retailers Transform In-Store Experience

At the National Retail Federation event next week, IBM will showcase a new technology that merges in-store, online, and...
Read more Jan 9 2014, 9:36am CST
 

Latest stories

Johnny Manziel Heisman Jersey to Reach $100K
Johnny Manziel Heisman Jersey to Reach $100K
A Johnny Manziel Texas A&M Aggies jersey which the quarterback wore during his 2012 Heisman Trophy-winning season is expected to reach a value of $100,000 in
 
Freddie Prinze Jr Calls '24' Star Kiefer Sutherland 'Unprofessional', Former Colleagues Respond
Freddie Prinze Jr Calls '24' Star Kiefer Sutherland 'Unprofessional', Former Colleagues Respond
Over the weekend at San Diego Comic-Con, Freddie Prinze Jr called '24' action star, Kiefer Sutherland, "unprofessional" while putting the man on blast for being short. Sutherland, Fox officials, and former 24 actors respond.
 
Detroit Lions Put Off Contract Talks with Ndamukong Suh
Detroit Lions Put Off Contract Talks with Ndamukong Suh
The Detroit Lions decided to put off contract talks with controversial defensive tackle Ndamukong Suh until after the 2014 NFL season.
 

How Customer Relationship Management System Can Be Beneficial For Your Business

Source: Experience Project

Customer Relationship Management (CRM) is a large business philosophy designed to accelerate the way the company interacts with cus ...
Full article at: Experience Project Jul 10 2014, 6:25am CDT
 

Ooredoo companies win string of awards for customer experience

Source: AME Info

Ooredoo’s focus on customer experience has enjoyed strong industry recognition this year, winning a string of awards for its operations in the Middle East, North Africa and Southeast Asia. With the global launch of the Ooredoo brand in February 2013, Ooredoo made differentiation through the customer experience a central pillar of its strategy – to […] ...
Full article at: AME Info Jul 10 2014, 1:44am CDT
 



 

About the Geek Mind


Read more about The Geek Mind.