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The Best 2014 Super Bowl Ads

The Best 2014 Super Bowl Ads

CES 2015: LG will unveil its New 4K Ultra HD TV with Quantum Dot Technology

CES 2015: LG will unveil its New 4K Ultra HD TV with Quantum Dot Technology

Budweiser Super Bowl 2015 Ad leaks

Budweiser Super Bowl 2015 Ad leaks

Google Car Initiative to go ahead via Android

Google Car Initiative to go ahead via Android

Sony cancels The Interview Release on Christmas

Sony cancels The Interview Release on Christmas

Customer experience

Abandon Email As A Customer Service Channel At Your Peril When it comes to customer service and the channels that businesses use to serve their customers, most of the talk in the marketplace is about self-service, smartphone apps, social media etc etc. All of which, I think,...

Mar 2 2014, 10:16am CST

The Real Reasons People Dump Their Cable Providers

People Dump Their Cable Providers for these Reasons Reducing customer departures and defections has become a chief priority for most communications service providers as markets mature and competition intensifies. So why do high levels of customer churn persist? In the...

Feb 19 2014, 2:21pm CST

12 E-Commerce Strategies To Grow Your Business This Year

12 E-Commerce Strategies To Grow Your Business This Year By Michael Evans and Jennifer Knight Your plans for the New Year call for growing your company’s revenue in 2014, but where will your increased sales come from — a larger salesforce, new markets, or product innovation?...

Jan 16 2014, 11:06am CST

I4U news

IBM's New 'Presence Zones' Help Retailers Transform In-Store Experience At the National Retail Federation event next week, IBM will showcase a new technology that merges in-store, online, and mobile shopping into a single customer experience.  The technology helps retailers give shoppers a...

Jan 9 2014, 9:36am CST